I.T. Help Desk - Office of Information Technology
The Office of Information Technology is tasked with providing reliable, efficient, and modern computing facilities, services, and technologies to the administration, faculty, staff, and students of Louisiana College. Our goal is to deliver these information technologies and services in a manner that is prompt, courteous, and professional so that the administration, faculty, staff, and students can effectively carry out all work to achieve their goals and to further the development and growth of Louisiana College.
The Office of Information Technology :
Provides support for network services and administrative data systems on the Louisiana College campus.
Provides support for the telephone communication system on the Louisiana College campus.
Makes available all technologies for students, staff and faculty in all areas of education.
Develops policies and procedures for all voice, data, and network systems providing clear guidelines for use and security of systems and data.
IT Information
Campus Wireless Network
How do I connect my PC?
How do I connect my Mac?
Using E-mail
Free Email Client
User ID information
What is my user ID?
Student e-mail Newsletter
NAC Registration
You are now required to register your device on our network before accessing network resources and internet. To do so you will have to process through some registration web screens that are presented when you connect to the network and use your web browser. NAC Registration Instructions.
Students, staff, and faculty need to use your network user id and passwords to register. Guests need to use the guest registration process and input itdept@lacollege.edu as the sponsor email account. Guests also will need to contact the IT department at the time of request to complete the registration to our network. We can be reached at (318) 487-7181 to complete the request.
After registering you wil have to install a NAC agent. Guests will install the dissolvible agent and students, staff, and faculty will install the persistent agent or agent service. If having difficulty downloading and installing the agent you can download it here and install it on your computer.
Work Orders & Requests
Please log-in to our work order system Track-IT to submit a work order or email itdept@lacollege.edu.
Please advise the type of problem from the list below, and your name, student ID, date of birth ( needed for password resets ), email, and telephone number with a detailed description of the type of work to be done.
Problem Category
Telephone Problems
Network Issues
Help with PC problems
Help with Software Issues
Help with Wireless or "WiFi" problems
Help with Email issues
Help with Network Login problems
Help with Blackboard account problems
Help with Video Projector issues
Important Copyright and Online Safety Information
Copyrighted Material, Intellectual Property, and P2P File Sharing
